Director, Global Product Quality

Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.  This position is based in Clemmons, NC.

At Hayward Holdings, we deliver exceptional products, outstanding service, and innovative technology to transform the experience of water. As the global leader in pool and spa equipment, we are driven by our mission to inspire happiness and well-being through safe, smart, and sustainable solutions.

We Care, Respect, Lead, and Grow – values that define how we work, innovate, and thrive. If you are a results-driven leader ready to shape our global quality systems, we invite you to join our talented team.

As Director of Global Product Quality, you will lead the strategy and execution of quality initiatives, ensuring our systems, processes, and products meet and exceed compliance and customer expectations. In partnership with cross-functional teams, you will drive continuous improvement, Six Sigma methodologies, and best practices to enhance quality, reliability, safety, and efficiency across Hayward's global operations.

Quality Systems & Compliance:

• Develop and maintain a Global Quality Management System (QMS) that upholds industry standards and regulatory requirements.
• Champion harmonized, data-driven quality strategies across operations, R&D, engineering, and supply chain.
• Implement internal audit programs, provide actionable feedback, and drive corrective and preventive actions.

Continuous Improvement & Six Sigma:

• Lead the integration of Six Sigma principles and Lean methodologies to improve processes, reduce costs, and enhance product quality.
• Collaborate with stakeholders to analyze quality metrics and implement continuous improvement initiatives.

Product Lifecycle Quality:

• Partner with R&D and production teams to assess quality impacts of new product introductions and significant product changes.
• Drive quality feedback throughout the product lifecycle to support successful product launches.

Customer-Focused Quality Leadership:

• Address customer satisfaction issues proactively, resolve quality concerns, and communicate solutions effectively.
• Foster strong customer partnerships to ensure alignment and confidence in Hayward’s products.

Leadership & Reporting:

• Develop global quality objectives and provide meaningful reports on performance, metrics, and compliance status.
• Serve as a trusted advisor, coaching teams and influencing leaders across multiple manufacturing platforms.

Education & Experience:

• Bachelor’s degree (Engineering, Quality, or related field preferred).
• 10+ years of experience in a manufacturing environment, with 7+ years in quality assurance or regulatory roles.
• Experience leading QMS implementation, Lean Manufacturing, or Six Sigma projects.

Technical Expertise:

• Recognized quality management certification (e.g., ASQ Certified Quality Engineer/Manager/Auditor).
• Six Sigma Black Belt or Green Belt certification (strongly preferred).
• Proficiency in Microsoft Excel, PowerPoint, and project management tools (e.g., MS Projects, Minitab).

Leadership & Skills:

• Exceptional communication, collaboration, and presentation abilities.
• Proven skills in problem-solving methodologies (e.g., Shainin) and technical coaching.
• A track record of driving cultural change and continuous improvement.
• Ability to influence and align diverse, global teams.

Why Join Us?

• Collaborate with a global team that values innovation, teamwork, and growth.
• Make a direct impact on enhancing quality, safety, and reliability for industry-leading products.
• Drive sustainability and continuous improvement in a company committed to excellence and environmental stewardship.

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