Plans, coordinates, leads and directs quality assurance personnel in the implementation and compliance with effective inspection and audit procedures to ensure the continuous production of products consistent with established engineering standards. Administers failure analysis and evaluation for customer returns, analyzes data and compiles reports for management. Manages the receiving inspection functions to ensure that purchased goods meet the engineering specifications and quality requirements.
Major Tasks and Responsibilities:
Directly supervises all hourly and exempt employees in the Quality Assurance Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, prioritizing workload and assigning and directing workforce accordingly; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education and Experience:
Bachelor’s degree (B.A.) from four-year college or university and four plus years related experience and/or training; or equivalent combination of education and experience. ASQC desired.
Other Skills and Abilities:
Excellent written and verbal communication skills are required. Must have demonstrated strong leadership skills. Ability to motivate, decide priorities and lead a group of plant inspectors in the successful production of high quality products. Ability to operate calculator, PC, and printer. Ability to use measurement tools for inspection purposes such as calipers, micrometers, durometers and optical comparators. Knowledge of Statistical Process Control, Statistical Quality Control, Total Quality Management, ISO9000, Metrology, and plastics. Ability to read blueprints. Knowledge of plastic molding processes including injection, blow, and extrusion as required by plant location. Knowledge of sheet metal stamping, forming, and fastening as required by plant location.