Hayward Industries

  • RMA Intake Clerk

    Job Locations US-NC-Clemmons
    Posted Date 1 month ago(4/20/2018 2:37 PM)
    Job ID
  • Overview


    Hayward Industries is the world’s leading manufacturer and marketer of residential and commercial swimming pool equipment, with strong markets in the U.S., Canada, France, Spain, Italy, Australia and over 60 other countries. Our success with innovative new products and new markets is creating opportunities for dynamic and challenging careers in a number of areas.


    For over 80-years, Hayward has been enhancing pool ownership by manufacturing cutting edge, advanced pool and spa equipment. Hayward listens to customers’ needs and builds in innovation during the design and manufacturing process. The corporate goal is to become the around the world brand of choice for residential and commercial swimming pool and spa.


    Position Overview:

    Receives warranty and PAC return items, analyzes and routes to appropriate area for proper disposition.


    Major Tasks and Responsibilities:

    • Warranty parts and PAC large warranty items: Opens the item, verifies the warranty claim, scans into the system, routes the part to either recycle, trash, or further investigation and disposes of packaging.
    • True PAC items: Opens the item, verifies the PAC number and notifies management if there is a mismatch, enters part information into the AS400, determines appropriate disposition of part and generates the documentation and routes part for scrap, salvage, or restock.
    • Generates reports as requested.
    • Responsible for daily 5S to ensure good housekeeping.
    • Performs other duties as assigned, including stock audits and NCMRS as needed.



    • Proficiency in basic PC skills including at least Word, Excel and data entry (AS400 a plus).
    • Solid communication skills both oral and written.
    • Must be able to work independently with minimal supervision.
    • Solid basic math skills.
    • Must have experience using basic gages and measurement devices, reading blueprints and wiring diagrams.
    • Must be capable of using power and hand tools and equipment efficiently.
    • Time management skills, organizational and data traceability and identification skills are a must.
    • Any previous technical experience a definite plus.
    • Must be willing and able to work overtime as needed. Excellent attendance a must. 
    • Must be able to operate a pallet jack for moving material.
    • Must be forklift certified.

    Education and Experience:

    High school diploma and/or GED preferred.  Existing Hayward product knowledge a definite plus.


    Physical Requirements:

    Must be able to stand for long periods of time on a daily basis.  Must be able to lift up to 45 pounds on a regular basis.    Color vision is required.

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