Hayward Industries

Product Sustaining Engineer

3 months ago
Job ID


Hayward Pool Products, a division of Hayward Industries, Inc. is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Headquartered in Elizabeth, New Jersey, Hayward designs, manufactures and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions.

For over 80-years, Hayward has been enhancing pool ownership by manufacturing cutting edge, advanced pool and spa equipment. Hayward listens to our customers’ needs and makes sure they are implemented during the design and manufacturing process.  The goal is to become the preferred brand of choice with every residential and commercial swimming pool and spa.


Working at Hayward



Supports the product engineering team and the production team through exercising functional authority for the planning, organization, and completion projects intended to sustain, revise, improve, or cost-reduce existing product designs. 



  • Responsible for revision, modification, optimization, improvements, and cost-reductions to existing products. Directs CAD Designers in the preparation of detailed design drawings. Troubleshoots vendor and production problems regarding conformance to product designs and specifications.
  • Analyzes effects of heat pump pool heater product changes with respect to refrigerant flow and phase change, heat transfer, COP, rating, effects of ambient temperature and humidity. Specifies refrigeration components such as condensers, evaporators, compressors, fans, receivers, thermal expansion valves, thermostats, etc.  Consults with the Heat Pump Product Design Engineer where appropriate.
  • Analyzes effects of gas-fired pool heater product changes with respect to ignition characteristics, exhaust emissions, thermal efficiency, rating, and environmental effects. Specifies components such as blowers, ignitors, electromechanical switches, thermostats, etc.  Consults with the Gas Heater Product Design Engineer where appropriate.      
  • Reviews vendor drawings, specification control drawings, and other applicable specifications to determine requirements and/or feasibility of the components.        
  • Interacts with production personnel to define and solve manufacturing/design issues and implement cost reduction ideas with regard to our products.      
  • Manages product maintenance teams by assigning projects to CAD Designers, Lab Technicians, and "junior" level engineers, resolves project issues, and reviews completed projects with the Engineering Manager.      
  • Works with Quality Department to define problem areas and implement product improvements based on customer repair/rejection concerns. Also reviews and dispositions quality inspection reports. 
  • Participates in engineering and general design review meetings, reviews meeting notations and makes necessary changes.    
  • Prepares technical data such as qualification test procedures, DFMEA’s, acceptance with procedures, reports, installation and operation manuals, etc.
  • Prepares presentations on projects and presents project status and challenges to all levels of management.
  • Works with certifying bodies to obtain and/or maintain agency certification(s) on products.
  • Coordinates as required with internal groups including Product Management, Supply Chain, Quality Assurance, Production, Accounting, and Operations.    
  • Adheres to all safety policies and procedures within OSHA guidelines.                                                                                            



   Competency Statements

  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Accurate - Ability to perform work accurately and thoroughly.
  • Adaptability - Ability to adapt to change in the workplace.
  • Ambition - The drive to achieve personal advancement.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Autonomy - Ability to work independently with minimal supervision.
  • Business Acumen - Ability to grasp and understand business concepts and issues.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Conceptual Thinking - Ability to think in terms of abstract ideas.
  • Consensus Building - Ability to bring about group solidarity to achieve a goal.
  • Creative - Ability to think in such a way as to produce a new concept or idea.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Empathetic - Ability to appreciate and be sensitive to the feelings of others.
  • Energetic - Ability to work at a sustained pace and produce quality work.
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Friendly - Ability to exhibit a cheerful demeanor toward others.
  • Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
  • Honesty/Integrity - Ability to be truthful and be seen as credible in the workplace.
  • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
  • Innovative - Ability to look beyond the standard solutions.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Judgment - The ability to formulate a sound decision using the available information.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Loyal - The trait of feeling a duty to the employer.
  • Management Skills - Ability to organize and direct oneself and effectively supervise others.
  • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
  • Presentation Skills - Ability to effectively present information publicly.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
  • Project Management - Ability to organize and direct a project to completion.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers.
  • Reliability - The trait of being dependable and trustworthy.
  • Resilient - Ability to recover from, or adjust to, misfortune or setbacks.
  • Responsible - Ability to be held accountable or answerable for one’s conduct.
  • Risk Taker - Ability to take calculated risks or to stretch the limits of comfort zones.
  • Self-Confident - The trait of being comfortable in making decisions for oneself.
  • Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
  • Tactful - Ability to show consideration for and maintain good relations with others.
  • Team Building - Ability to convince a group of people to work toward a goal.
  • Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
  • Tenacious - Ability to hold steadfast and complete a goal.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • Tolerance - Ability to work successfully with a variety of people without making judgments.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.


Bachelor's Degree in Mechanical Engineering or related engineering discipline from a four-year college or university



  5-8 years of experience in the design or maintenance of appliances or equivalent products.  Experience with gas-fired or refrigeration appliances preferred.



   Computer Skills

  Microsoft Word, Excel, PowerPoint, Lotus Notes Email, AS/400, SolidWorks, Finite Element Analysis, and Computational Fluid Dynamics.


   Certificates & Licenses

           Valid TN Driver's license.  First Aid/CPR Certificate.  PE license preferred.


   Other Requirements

Understanding of fuel gas combustion appliances, refrigeration systems, heat pumps, and heat transfer.  Familiarization with agencies including CSA and AHRI.  Materials knowledge in sheet metal, metal castings, and coatings. Ability to apply principles of logic or scientific thinking to a wide range of intellectual and practical problems. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.


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